We do not deliver off-the-shelf products. Based on your requirements, challenges and wishes, we will jointly develop a custom-made solution that suits your exact needs. This is how we provide a unique customer experience whithin your webshop. Because each shop has different:
Our integration workflow demonstrates our unique approach to the countless possibilities of personalization:
Getting to know you
We need to get to know you and your shop fi rst, so that you get exactly what you need for a unique customer experience.
Developing a strategy
We jointly develop a personalization strategy that will transform your shop into an experience. Therfore our experts draw upon their expertise.
Starting a test run
The personalization is integrated through the epoq Services in your test system, adjusted for max. six weeks, until the optimum experience is achieved.
as soon as you give us the approval, the custom-made personalization goes live in your shop. We constantly observe the performance and suggest optimizations
Introducing the login
you will receive a detailed introduction to our Control desk, where you can view reports and configure advanced settings.
Our services are all connected to the epoq platform. The data from the product catalog / CRM  and the tracking  via our API in the shop is combined in our platform.
At the heart of the platform are our algorithms, which are continually being developed further by our data scientists using Predictive Analytics . Hypotheses are created and tested using recognized methods, to the point where we can make better and more worthwhile predictions.
The technology we implement is based on Reinforcement Learning , which enables our services to automatically develop over time, as the algorithms learn independently.
Personalization works also without personal data – The integration of all the services of our suite is exceptionally simple. But also the data protection that is always guaranteed. Learn more now.