epoq Further Expands Its Seamless Personalisation in E-Commerce Internationally Through New Partnership With Eltrino

27. Apr 2020 | Tatiana Solarte 0:00

Ettlingen, April 27th 2020 – From now on customers of the full service e-commerce solutions provider Eltrino can benefit from the long-lasting experience and expertise of epoq internet services for the seamless personalisation of their online shops.

Satisfying customer needs through seamless personalisation solutions

Eltrino, an e-commerce web development company based in Ukraine, offers migration, integration and development services to B2B and B2C online shops using Magento and Shopify. With a steadily growing team of over 30 consultants and Magento Certified Developers, Eltrino operates internationally, with an important share of its customers based in the USA and The Netherlands. “We help merchants to build their e-commerce business efficiently. It means that they will be able to satisfy customers’ needs with minimum efforts from both sides. In turn, it requires highly personalisation solutions as epoq provides”, said Elena Kulbich, CMO at Eltrino.

Better performing online shops and conversion optimization through AI technology

Through this new partnership, Eltrino and epoq internet services, the German software manufacturer known for their in-house developed software services for the seamless personalisation of each step along the digital customer journey in e-commerce, aim to offer their customers full creative e-commerce services as well as cutting-edge AI technology for better performing online shops. The goal is to provide a better customer experience for each online shopper which in turn will optimize the conversion. “We are extremely excited to be working in partnership with a truly international agency that excels in creating innovative e-commerce solutions for their customers worldwide”, added Gordon Thomson, Head of International Business at epoq.

Press contact

Daniela Ilincic

Press contact

+49 (0) 7243 2001 – 310 presse@epoq.de

About Eltrino

Eltrino helps brands to architect, build and maintain e-commerce businesses efficiently, developing web stores, integrating with third-party systems (CRM, ERP, etc), proving architecture advisory and business analytics services.

About epoq internet services

epoq internet services GmbH provides its customers with a unique software suite for the holistic personalisation of digital commerce. With modular, customised services based on artificial intelligence, epoq creates unique shopping experiences along the entire customer journey. The online shoppers receive orientation, advice and inspiration when online shopping. After the purchase, they are provided with relevant shopping news in real time in their personal shopping area, prompting them to visit the online shops daily. In addition, online shoppers are kept up to date with personalised e-mails and thus stay in touch with the online shop.

Request our press kit

Take a deeper look into our company and learn more about our activities. Receive all information about epoq directly in your email inbox!

Request press kit now

These press releases could also interest you

Press 06. Apr 2022

epoq Presents Control Desk Release 6.0

Ettlingen, 06 April 2022 – With the current Control Desk Release 6.0 consisting of various feature improvements and adapted design, epoq improves the user experience of its monitoring and control tool and thus simplifies shop-specific adjustments in terms of personalisation.

Learn More
Press 15. Dec 2021

epoq Personalises the Customer Journey and Inspires the Shop Customers of the Traditional Company Görtz

Ettlingen, 15 December 2021 – As an established brand and successful omnichannel retailer, Görtz is facing the challenges of e-commerce. To offer its customers a similarly exclusive and individual shopping experience as in its approximately 180 shops, Görtz relies on product diversity and a personalised customer journey in its online shop. With epoq Inspire, Görtz personally accompanies each customer on their path to checkout.

Learn More
Press 16. Aug 2021

epoq Supports babymarkt.de With its Guided Selling Software for Digital Advice on Prams and Pushchairs

Ettlingen, 16 August 2021 – babymarkt.de, Europe’s largest online shop for baby and children’s products, is offering shop customers expert advice on prams and pushchairs with the help of Guided Selling Software from epoq internet services, a provider of AI-supported personalisation software for e-commerce. The use of the digital product advisor is intended to make it easier for customers to select products from the more than 100,000 items in the range and guide them to their dream pushchair in just a few steps.

Learn More
Press 16. Aug 2021

Following Last Year’s Success, epoq Will be Hosting the “Personalisation Experience Day” in 2021 Again

Ettlingen, 16 August 2021 – The software manufacturer and personalisation expert epoq internet services GmbH is once again uniting shop operators and e-commerce experts for the second round of the Personalisation Experience Day – following last year’s success. This will take place for the second time on 16 September 2021 and is intended to highlight the latest developments in personalisation and score points with interesting best practices combined with insider knowledge.

Learn More
All press releases