GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
 Guided Selling
Minimizing Returns Rate
 Recommendation Engine
Adding Shopping Cart Value
 Shopping Stream
Increasing Repurchase Rate
 Personalised Email
Boosting Traffic Rate
 Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
 Customer Success
Optimisation
 Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
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Do you also like to wear trainers and are interested in this internet?
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Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
 Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
 Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
 Minimizing Returns Rate
Digital consulting and returns management
 Adding Shopping Cart Value
Sales-promoting elements and important shop pages
 Increasing Repurchase Rate
After sales and customer loyalty
 Boosting Traffic Rate
Email marketing and customer trust
 Increasing Conversion Rate
Shop optimisation and personalisation
 Tech Know-how Artificial Intelligence
AI methods and AI software
 Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
 Webinars
We share our best practices in personalisation with you.
 Knowledge transfer Publications
We also share our knowledge in various media.
 Info material Sheets
Checklist, infographics, e-books…
 Press
What’s new about us and our personalisation.

New: The Shopping Stream

The personalised Shopping Stream for a higher repurchase rate in your online shop!

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Latest Press Release

epoq Presents Control Desk Release 6.0

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New Blog Article

The 4 Most Important E-commerce Trends in 2022

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Case Study babymarkt.de

85% higher click rate in the newsletter

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  GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
 Guided Selling
Minimizing Returns Rate
 Recommendation Engine
Adding Shopping Cart Value
 Shopping Stream
Increasing Repurchase Rate
 Personalised Email
Boosting Traffic Rate
 Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
 Customer Success
Optimisation
 Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
 Jobs
Do you also like to wear trainers and are interested in this internet?
 Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
 Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
 Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
 Minimizing Returns Rate
Digital consulting and returns management
 Adding Shopping Cart Value
Sales-promoting elements and important shop pages
 Increasing Repurchase Rate
After sales and customer loyalty
 Boosting Traffic Rate
Email marketing and customer trust
 Increasing Conversion Rate
Shop optimisation and personalisation
 Tech Know-how Artificial Intelligence
AI methods and AI software
 Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
 Webinars
We share our best practices in personalisation with you.
 Knowledge transfer Publications
We also share our knowledge in various media.
 Info material Sheets
Checklist, infographics, e-books…
 Press
What’s new about us and our personalisation.

Increasing e-commerce sales

Case Study

Startseite / Insights / Case Study – Ex Libris: Increasing e-commerce sales
Case Study

Read the Case Study now!

Find out how Ex Libris increased email sales 10-fold.
<> 10x higher turnover in the online shop

What the case study is about:

Together with epoq, Ex Libris increased e-commerce sales via personalised and automated e-mailings using AI. Ex Libris informs selected customers 90 days in advance of a new book publication and offers the possibility of pre-ordering. Originally, Ex Libris started with manually created e-mailings and assigned these to suitable recipients. This manual effort led to the problem that only a few e-mailings were sent and the relevance and time component could not be maintained. However, since manual e-mailing already generated an increase in sales compared to the standard newsletter, epoq was called in to personalize and automate the e-mailings using AI. See all the details in this case study.