GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reduce the bounce rate
 Guided Selling
Reduce the return rate
 Recommendation Engine
Increase the basket value
 Personalised Shopping Area
Increase the repurchase rate
 Personalised Email
Increase traffic
 Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service Customer Success Monitoring & Controlling Control Desk Other Topics Partner Data protection References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
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 Blog Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
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We share our best practices in personalisation with you.
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We also share our knowledge in various media.
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  GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reduce the bounce rate
 Guided Selling
Reduce the return rate
 Recommendation Engine
Increase the basket value
 Personalised Shopping Area
Increase the repurchase rate
 Personalised Email
Increase traffic
 Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service Customer Success Monitoring & Controlling Control Desk Other Topics Partner Data protection References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
 Jobs
Do you also like to wear trainers and are interested in this internet?
 Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
 Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
 Blog Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
 Webinars
We share our best practices in personalisation with you.
 Knowledge transfer Publications
We also share our knowledge in various media.
 Info material Press
What’s new about us and our personalisation.

Info about Corona Virus

We continue to work for you from home office

Learn more

Increasing e-commerce sales

Case Study

Startseite / Insights / Case Study – Ex Libris: Increasing e-commerce sales
Case Study

Read the Case Study now!

Find out how Ex Libris increased email sales 10-fold.
<> 10x higher turnover in the online shop

What the case study is about:

Together with epoq, Ex Libris increased e-commerce sales via personalised and automated e-mailings using AI. Ex Libris informs selected customers 90 days in advance of a new book publication and offers the possibility of pre-ordering. Originally, Ex Libris started with manually created e-mailings and assigned these to suitable recipients. This manual effort led to the problem that only a few e-mailings were sent and the relevance and time component could not be maintained. However, since manual e-mailing already generated an increase in sales compared to the standard newsletter, epoq was called in to personalize and automate the e-mailings using AI. See all the details in this case study.