Cross-selling in e-commerce | How to maximize sales to your existing customers through smart shipping communication

What the webinar on February 16, 2023 was about:

Everyone knows about cross-selling. But what about cross-selling in after-sales? This is still neglected far too often. Even though it's actually quite simple. From the moment of dispatch, you can use further communication to encourage the customers you have won to make further purchases. And the best thing about it is that you retain your customers, increase your shop traffic, and boost your sales.

In the webinar recording titled “Cross-Selling in E-Commerce: How to Maximize Revenue from Existing Customers Through Smart Shipping Communications,” personalization expert Andreas Hoinisch (Epoq) and shipping communications expert Benjamin Auffenberg (PAQATO) present practical use cases related to shipping communications and personalization.