Cross-selling in e-commerce | How to maximize sales to your existing customers through smart shipping communication

What the webinar on February 16, 2023 was about:

Everyone knows about cross-selling. But what about cross-selling in after-sales? This is still neglected far too often. Even though it's actually quite simple. From the moment of dispatch, you can use further communication to encourage the customers you have won to make further purchases. And the best thing about it is that you retain your customers, increase your shop traffic, and boost your sales.

Personalization expert Andreas Hoinisch (epoq) and shipping communication expert Benjamin Auffenberg (PAQATO) show you practical use cases on the topics of shipping communication and personalization in the webinar recording "Cross-selling in e-commerce: How to maximize sales from your existing customers through smart shipping communication."