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[Webinar Recording] B2B Trends 2020: This Is How You Can Score With Online Shop Personalization
This webinar is about the requirements of B2B customers in e-commerce and what solutions the online shop personalization has in store for you in 2020.
The 6 Phases of an Online Customer Journey
You will find out which phases online shoppers go through in their customer journey and receive tips on how to optimize your online shop.
epoq and dasistweb deepen their partnership for comprehensive e-commerce know-how
epoq and dasistweb work together to meet the needs of shop customers along the customer journey touchpoints.
epoq Identifies Shop Customer Needs and Supports Digital Development at Fackelmann
In addition to its needs-based products, Fackelmann's online shop is also to be geared to meet individual customer requirements.
epoq further expands its seamless personalization in e-commerce internationally through new partnership with Eltrino
From now on, customers of the full service e-commerce solutions provider Eltrino can benefit from seamless personalization.
Ankerkraut enhances the customer experience in e-commerce by personalizing a further touchpoint
Ankerkraut wants to further perfect its customer experience in e-commerce.
OUTLETCITY METZINGEN pioneers the use of epoq My Stream and introduces a new benchmark for customer loyalty in e-commerce
With epoq My Stream, OUTLETCITY introduces a fully personalized shopping area.
Interview Thorsten Mühling at the E-commerce Germany News
"If we want to offer customers a unique customer experience each time they visit their favorite online shop, we need to accompany them on each step of their journey through the shop"
Revenue increase through a new Search Function in the Online Shop
Villeroy & Boch increased online shop revenue by 20% with epoq Search.
Higher click rate in the category-based newsletter
babymarkt.de increased the click rate in the newsletter by personalizing the category-based recommendations.
Spryker and epoq look forward to working together to personalize the customer journey touchpoints
Spryker Systems now offers its customers seamless personalization of the customer journey touchpoints via epoq.
Personalization strategy to the test
Outletcity increased revenue per session by 5.04% with a new personalization strategy.
Cross Selling in Ankerkraut’s Online Shop
Ankerkraut tested recommendations in the shopping cart and increased the shopping cart value by up to 6%.
Increasing e-commerce sales
Together with epoq, Ex Libris increases e-commerce turnover via personalized and automated e-mailings.
Planet Sports: More traffic thanks to personalized emails
This case study compares traditional topseller newsletters to personalized emails. Which one performs better?
Internetstores: Recommendation Engine leads to higher turnover
The combination of online retailer know-how and recommendation engine is an effective way to raise your shop's turnover. fahrrad.de shows how it's done.