GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reduce the bounce rate
 Guided Selling
Reduce the return rate
 Recommendation Engine
Increase the basket value
 Personalised Shopping Area
Increase the repurchase rate
 Personalised Email
Increase traffic
 Realisation & Expertise AI Technology Data Science Monitoring & Controlling Control Desk Other Topics Partner Data protection References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
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Learn how our customers personalize and increase their KPIs.
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We also share our knowledge in various media.
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What’s new about us and our personalisation.

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Personalisation Software Services (SaaS) Intelligent Search
Reduce the bounce rate
 Guided Selling
Reduce the return rate
 Recommendation Engine
Increase the basket value
 Personalised Shopping Area
Increase the repurchase rate
 Personalised Email
Increase traffic
 Realisation & Expertise AI Technology Data Science Monitoring & Controlling Control Desk Other Topics Partner Data protection References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
 Jobs
Do you also like to wear trainers and are interested in this internet?
 Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
 Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
 Blog Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
 Webinars
We share our best practices in personalisation with you.
 Knowledge transfer Publications
We also share our knowledge in various media.
 Info material Press
What’s new about us and our personalisation.

Info about Corona Virus

We continue to work for you from home office

Learn more

Insights

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Case Studies, Downloads, Press…
Our virtual bookshelf

Products

Topic

Digital Customer Experience: Personalised Shopping World – Wow your customers

18. Aug 2020

Learn how to create an inspiring digital customer experience through emotional shopping worlds.

Products
  • epoq Search
  • epoq Inspire
  • epoq Stream
Categories

#Publications

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Case Studies

Increase turnover in online shop by using an intelligent search

24. Jul 2020

notebooksbilliger.de increased turnover in online shop by prioritizing the price parameter for epoq Search.

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Case Studies

Comparing Recommendation Engine Providers

24. Jul 2020

Baumarkt direkt carried out an A/B test with its previous recommendation engine provider and epoq Inspire.

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Webinars

B2B Trends 2020: This Is How You Can Score With Online Shop Personalization

This webinar is about the requirements of B2B customers in e-commerce and what solutions the online shop personalization has in store for you in 2020.

02. Jul 2020

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Sheets

Info Sheet – The 6 Phases of an Online Customer Journey

You will find out which phases online shoppers go through in their customer journey and receive tips on how to optimize your online shop.

17. Jun 2020

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Press 12. Jun 2020

epoq and dasistweb Deepen Their Partnership for Comprehensive E-commerce Know-how

12. JUN 2020

epoq and dasistweb work together to meet the needs of shop customers along the customer journey touchpoints.

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Press 03. Jun 2020

epoq Identifies Shop Customer Needs and Supports Digital Development at Fackelmann

03. JUN 2020

In addition to its needs-based products, Fackelmann’s online shop is also to be geared to meet individual customer requirements.

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Press 27. Apr 2020

epoq Further Expands its Seamless Personalisation in E-commerce Internationally Through New Partnership With Eltrino

27. APR 2020

From now on, customers of the full service e-commerce solutions provider Eltrino can benefit from seamless personalisation.

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Press 06. Apr 2020

Ankerkraut Enhances the Customer Experience in E-Commerce by Personalising a Further Touchpoint

06. APR 2020

Ankerkraut wants to further perfect its customer experience in e-commerce.

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Press 09. Mar 2020

OUTLETCITY METZINGEN Pioneers the Use of Epoq My Stream and Introduces a New Benchmark for Customer Loyalty in E-commerce

09. MAR 2020

With epoq My Stream, OUTLETCITY introduces a fully personalised shopping area.

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Interview Thorsten Mühling at the E-commerce Germany News

13. Feb 2020

“If we want to offer customers a unique customer experience each time they visit their favorite online shop, we need to accompany them on each step of their journey through the shop”

Products Categories

#Publications

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Case Studies

Revenue increase through a new Search Function in the Online Shop

11. Feb 2020

Villeroy & Boch increased online shop revenue by 20% with epoq Search.

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Case Studies

Higher click rate in the newsletter

04. Feb 2020

babymarkt.de increased the click rate in the newsletter by personalizing the category-based recommendations.

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Press 21. Jan 2020

New Partnership: Spryker and epoq Look Forward to Working Together to Personalise the Customer Journey Touchpoints

21. JAN 2020

Spryker Systems now offers its customers seamless personalisation of the customer journey touchpoints via epoq.

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Case Studies

Personalization strategy to the test

23. Sep 2019

Outletcity increased revenue per session by 5.04% with a new personalization strategy.

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Case Studies

Cross-Selling in the Online Shop

02. May 2019

Ankerkraut tested recommendations in the shopping cart and increased the shopping cart value by up to 6%.

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Case Studies

Increasing e-commerce sales

08. Sep 2018

Together with epoq, Ex Libris increases e-commerce turnover via personalized and automated e-mailings.

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Case Studies

Internetstores: Recommendation Engine leads to higher turnover

25. Jul 2018

The combination of online retailer know-how and recommendation engine is an effective way to raise your shop’s turnover. fahrrad.de shows how it’s done.

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