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Digital Customer Experience: Personalised Shopping World – Wow your customers

18. August 2020

Learn how to create an inspiring digital customer experience through emotional shopping worlds.

Comparing Recommendation Engine Providers

24. July 2020

Baumarkt direkt carried out an A/B test with its previous recommendation engine provider and epoq Inspire.

Increase turnover in online shop by using an intelligent search

24. July 2020 increased turnover in online shop by prioritizing the price parameter for epoq Search.

[Webinar Recording] B2B Trends 2020: This Is How You Can Score With Online Shop Personalization

2. July 2020

This webinar is about the requirements of B2B customers in e-commerce and what solutions the online shop personalization has in store for you in 2020.

The 6 Phases of an Online Customer Journey

17. June 2020

You will find out which phases online shoppers go through in their customer journey and receive tips on how to optimize your online shop.

epoq and dasistweb deepen their partnership for comprehensive e-commerce know-how

12. June 2020

epoq and dasistweb work together to meet the needs of shop customers along the customer journey touchpoints.

epoq Identifies Shop Customer Needs and Supports Digital Development at Fackelmann

3. June 2020

In addition to its needs-based products, Fackelmann's online shop is also to be geared to meet individual customer requirements.

epoq further expands its seamless personalization in e-commerce internationally through new partnership with Eltrino

27. April 2020

From now on, customers of the full service e-commerce solutions provider Eltrino can benefit from seamless personalization.

Ankerkraut enhances the customer experience in e-commerce by personalizing a further touchpoint

6. April 2020

Ankerkraut wants to further perfect its customer experience in e-commerce.

OUTLETCITY METZINGEN pioneers the use of epoq My Stream and introduces a new benchmark for customer loyalty in e-commerce

9. March 2020

With epoq My Stream, OUTLETCITY introduces a fully personalized shopping area.

Interview Thorsten Mühling at the E-commerce Germany News

13. February 2020

"If we want to offer customers a unique customer experience each time they visit their favorite online shop, we need to accompany them on each step of their journey through the shop"

Revenue increase through a new Search Function in the Online Shop

11. February 2020

Villeroy & Boch increased online shop revenue by 20% with epoq Search.

Higher click rate in the category-based newsletter

4. February 2020 increased the click rate in the newsletter by personalizing the category-based recommendations.

Spryker and epoq look forward to working together to personalize the customer journey touchpoints

21. January 2020

Spryker Systems now offers its customers seamless personalization of the customer journey touchpoints via epoq.

Personalization strategy to the test

23. September 2019

Outletcity increased revenue per session by 5.04% with a new personalization strategy.

Cross Selling in Ankerkraut’s Online Shop

2. May 2019

Ankerkraut tested recommendations in the shopping cart and increased the shopping cart value by up to 6%.

Increasing e-commerce sales

8. September 2018

Together with epoq, Ex Libris increases e-commerce turnover via personalized and automated e-mailings.

Vorschaubild für die Case Study zur Umsatzsteigerung bei internetstores, die zum Thema Reinforcement Learning passt.

Internetstores: Recommendation Engine leads to higher turnover

25. July 2018

The combination of online retailer know-how and recommendation engine is an effective way to raise your shop's turnover. shows how it's done.

design3000: More turnover through personalized newsletter

20. July 2018

More turnover thanks to personalized emails: is one of the leading online shops for living, giving and dining in Germany.


Daniela Ilincic

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