GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
Guided Selling
Minimizing Returns Rate
Recommendation Engine
Adding Shopping Cart Value
Shopping Stream
Increasing Repurchase Rate
Personalised Email
Boosting Traffic Rate
Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
Customer Success
Optimisation
Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection
References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
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Do you also like to wear trainers and are interested in this internet?
Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
Minimizing Returns Rate
Digital consulting and returns management
Adding Shopping Cart Value
Sales-promoting elements and important shop pages
Increasing Repurchase Rate
After sales and customer loyalty
Boosting Traffic Rate
Email marketing and customer trust
Increasing Conversion Rate
Shop optimisation and personalisation
Tech Know-how Artificial Intelligence
AI methods and AI software
Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features
Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
Webinars
We share our best practices in personalisation with you.
Knowledge transfer Publications
We also share our knowledge in various media.
Info material Sheets
Checklist, infographics, e-books…
Press
What’s new about us and our personalisation.

New: The Shopping Stream

The personalised Shopping Stream for a higher repurchase rate in your online shop!

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Latest Press Release

epoq Presents Control Desk Release 6.0

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New Blog Article

The 4 Most Important E-commerce Trends in 2022

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Case Study babymarkt.de

85% higher click rate in the newsletter

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  GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
Guided Selling
Minimizing Returns Rate
Recommendation Engine
Adding Shopping Cart Value
Shopping Stream
Increasing Repurchase Rate
Personalised Email
Boosting Traffic Rate
Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
Customer Success
Optimisation
Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection
References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
Jobs
Do you also like to wear trainers and are interested in this internet?
Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
Minimizing Returns Rate
Digital consulting and returns management
Adding Shopping Cart Value
Sales-promoting elements and important shop pages
Increasing Repurchase Rate
After sales and customer loyalty
Boosting Traffic Rate
Email marketing and customer trust
Increasing Conversion Rate
Shop optimisation and personalisation
Tech Know-how Artificial Intelligence
AI methods and AI software
Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features
Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
Webinars
We share our best practices in personalisation with you.
Knowledge transfer Publications
We also share our knowledge in various media.
Info material Sheets
Checklist, infographics, e-books…
Press
What’s new about us and our personalisation.

Data protection is a matter of course for us

epoq Suite

Startseite » Personalisation » Technology » Data protection

Our privacy promise for a good feeling with our suite

 

Hosting in Germany

High standard of data protection through German law.

Pseudonymisation

Pseudonymised data is used for our services

Completion of an agreement

On request: completion of an agreement for commissioned data processing.

External data protection supervisor

Thorsten Jordan
Managing Director
ENSECUR GmbH

Hosting in Germany

Using Germany as a server location brings more legal security for your customers. Since the data centres in Germany are subject to German law, the data is processed in accordance with German data protection law. This ensures that the data is protected from access by unauthorised third parties. For example, data that is stored on a server in the USA is not protected by the American authorities.

Because of this, our choice of a server location in Germany is extremely important for confidential and sensitive customer data.

Pseudonymisation

In order for our AI engine to deliver the best possible results for each individual customer and to be able to continuously develop, the click and purchase behaviour of the shoppers, among other things, is recorded pseudonymously for the knowledge base.

When processing personal data, the provisions of the GDPR, such as the principle of data minimisation, must be observed. According to the EU GDPR, personal data may only be further collected and evaluated if it has been cleanly pseudonymised beforehand, i.e. if personal data can no longer be assigned to a specific data subject.

Completion of an agreement

According to the EU General Data Protection Regulation (GDPR), every company that has personal data, even if pseudonymised, processed on its behalf must conclude a contract for commissioned processing. This contract regulates the rights and obligations of the client and contractor as well as subcontractors. Among other things, this is to ensure that the client only processes the data entrusted to it for the purposes for which the client collected the data and protects it accordingly.

We offer you the option of concluding an order processing contract with us. With this contract, you can legally confirm to your clients the security of the data on our servers.

External data protection supervisor

The protection of our company, our customers and our employees is extremely important to us. That is why we are happy to make use of the care and support of our external data protection officer on all aspects of data protection.

Our external data protection supervisor:

ENSECUR GmbH
Thorsten Jordan
Managing Director
Kaiserstraße 86
76133 Karlsruhe