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10+
years of expertise with data science in e-commerce.
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30+
software geeks make up our team.
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100%
owner-operated and independent German business.
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400+
online shops in various industries are integrated with our software.
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30+
countries benefit from our language-independent services.
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100%
Data Protection
What we do and why we do it
We develop customized software in Germany to personalize the digital retail environment. Through our advanced technology, we create exciting digital shopping experiences for every single customer.
How we intend to reach our goal
We satisfy our customers’ every wish – and we also create moments of inspiration. We completely personalize the whole digital customer journey and therefore optimize the customer experience in the shop. It is only through this that exciting shopping experiences are born.
Because inspiration is our currency!
LET US HELP YOU OPTIMIZE THE CUSTOMER EXPERIENCE IN YOUR SHOPWho we are and what we believe in
We are a team of crazy software geeks. We believe that our strength is as a group. We enjoy interaction and are always open to new ideas.
Become a crazy software geek too!
Get to know usHow we think and operate
We advise you as an equal and offer you exactly the sort of personalization that made you a fan of your own shop. This means that measurable success comes as a matter of course. And so, we are:
That fits you?
Apply nowFrom dynamic scoring to complete personalization
Over the years we have developed from successful software developers into specialists in complete digital personalization for e-commerce.
2016
COMPLETE PERSONALIZATION WITH OUR SUITE
By implementing our software suite, an online retailer can from that point onwards completely personalize their shop and therefore create a unique customer experience.
2015
Control Desk
We have introduced the Control Desk – our new Customer Login. We give our customers the opportunity to control all the services by means of one tool.
2014
Guided Selling
In order to transfer the advice available in real-world stores into the online shop, Guided Selling was developed. This enabled digital retailers to support their customers in purchasing those products where more information and explanation is needed.
2011
Unique Newsletter
Unique Newsletter was developed to strengthen communication with customers through individualized emails, and to encourage them to return to the shop.
2010
The Conversion Company
The new slogan encompassed what we achieved: the optimization of conversion in e-commerce. Businesses in various industries and of various sizes trust our conversion expertise.
2009
Search
We increased the usability of online shops with the introduction of epoq Search, the intelligent search function. Customers gained the ability to navigate quickly to their desired product.
2008
Customer Login
At the same time of starting withe Recommendation Service, we built a Customer Login to keep our customers in terms of success up-to-date.
2008
Recommendation Service
We transferred our subject knowledge to e-commerce and introduced the Recommendation Service. This controls targeted, relevant recommendations within an online shop and therefore increases its turnover.
2006
Services for Dynamic Scoring
Development was resumed on our recommendation software for call centers and service providers. The products ready Outbound and ready Inbound led to above-average hit rates, and impressed customers like Quelle, Arcor and PSD Bank.
2005
Ready Realtime Dynamic
Our technology revolutionized customer analysis in the field of telephone marketing with predicted product suggestions.
2003
Foundation
We started the development of self-learning technologies for dynamic scoring.