Our passion led us here

Software development with empathy, care, friendship and commitment

  • 10+

    years of expertise with data science in e-commerce.

  • 30+

    software geeks make up our team.

  • 100%

    owner-operated and independent German business.

  • 400+

    online shops in various industries are integrated with our software.

  • 20+

    countries benefit from our language-independent services.

  • 100%

    Data Protection

What we do and why we do it

We develop customized software in Germany to personalize the digital retail environment. Through our advanced technology, we create exciting digital shopping experiences for every single customer.

How we intend to reach our goal

We satisfy our customers’ every wish – and we also create moments of inspiration. We completely personalize the whole digital customer journey and therefore optimize the customer experience in the shop. It is only through this that exciting shopping experiences are born.

Who we are and what we believe in

We are a team of crazy software geeks. We believe that our strength is as a group. We enjoy interaction and are always open to new ideas.

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How we think and operate

We advise you as an equal and offer you exactly the sort of personalization that made you a fan of your own shop. This means that measurable success comes as a matter of course. And so, we are:

Empathetic

We put ourselves in our customers’ shoes and work collaboratively with them on a strategy – one that is human and fair.

Precise

Everything we do, we do properly. A valuable relationship built on trust can only be achieved through working together collaboratively and reliably.

Friendly

Through our advice, open nature and relaxed working atmosphere, we aim to turn even more customers into friends.

Committed

Our job is our passion, whether for our customers or just among ourselves. We are keen on new things, we are always looking to do something special and we are only satisfied when the retailer and their customers are happy.

That fits you?

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From dynamic scoring to complete personalization

Over the years we have developed from successful software developers into specialists in complete digital personalization for e-commerce.

2016

COMPLETE PERSONALIZATION WITH OUR SUITE

By implementing our software suite, an online retailer can from that point onwards completely personalize their shop and therefore create a unique customer experience.

2015

Control Desk

We have introduced the Control Desk – our new Customer Login. We give our customers the opportunity to control all the services by means of one tool.

2014

Guided Selling

In order to transfer the advice available in real-world stores into the online shop, Guided Selling was developed. This enabled digital retailers to support their customers in purchasing those products where more information and explanation is needed.

2011

Unique Newsletter

Unique Newsletter was developed to strengthen communication with customers through individualized emails, and to encourage them to return to the shop.

2010

The Conversion Company

The new slogan encompassed what we achieved: the optimization of conversion in e-commerce. Businesses in various industries and of various sizes trust our conversion expertise.

2009

Search

We increased the usability of online shops with the introduction of epoq Search, the intelligent search function. Customers gained the ability to navigate quickly to their desired product.

2008

Customer Login

At the same time of starting withe Recommendation Service, we built a Customer Login to keep our customers in terms of success up-to-date.

2008

Recommendation Service

We transferred our subject knowledge to e-commerce and introduced the Recommendation Service. This controls targeted, relevant recommendations within an online shop and therefore increases its turnover.

2006

Services for Dynamic Scoring

Development was resumed on our recommendation software for call centers and service providers. The products ready Outbound and ready Inbound led to above-average hit rates, and impressed customers like Quelle, Arcor and PSD Bank.

2005

Ready Realtime Dynamic

Our technology revolutionized customer analysis in the field of telephone marketing with predicted product suggestions.

2003

Foundation

We started the development of self-learning technologies for dynamic scoring.

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