20% increase in sales via search thanks to a new search function at Villeroy & Boch

20% increase in sales via the search function in the online shop

What the Villeroy & Boch case study is about:

Villeroy & Boch conducted an analysis of the existing search function in its online shop. This revealed untapped sales potential of €2.64 million. For this reason, Villeroy & Boch decided to evaluate the search providers on the market.

When selecting the search provider, Villeroy & Boch placed great importance on the search algorithm (based on artificial intelligence), filter navigation, and autosuggest.

By switching to epoq Search, Villeroy & Boch was able to significantly increase shop-specific KPIs, reduce the administrative workload of the IT department, and increase sales.

You can find all the details in our case study.