Case Study

Revenue increase through a new Search Function in the Online Shop

Villeroy & Boch increased revenue by 20%

villeroy-und-boch-epoq-referenz

Case Study

Revenue increase through a new Search Function in the Online Shop


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20%

more sales through the search function in the online shop

suchfunktion-online-shop-case-study-epoq

What the case study is about:

 

Villeroy & Boch carried out an analysis of the previous search function in their online shop. This analysis exposed an untapped sales potential of 2.64 million euros. So Villeroy & Boch decided to evaluate the search providers in the market.

 

When choosing the search provider, Villeroy & Boch attached great importance to the search algorithm (based on artificial intelligence), the filter navigation and the autosuggest.

 

By changing the search function to epoq Search, Villeroy & Boch was able to clearly increase shop-specific KPIs , reduce administration effort for the IT department and increase sales.

 

You can read about this in more detail in our case study.

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