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  GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
Guided Selling
Minimizing Returns Rate
Recommendation Engine
Adding Shopping Cart Value
Shopping Stream
Increasing Repurchase Rate
Personalised Email
Boosting Traffic Rate
Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
Customer Success
Optimisation
Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection
References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
Jobs
Do you also like to wear trainers and are interested in this internet?
Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
Minimizing Returns Rate
Digital consulting and returns management
Adding Shopping Cart Value
Sales-promoting elements and important shop pages
Increasing Repurchase Rate
After sales and customer loyalty
Boosting Traffic Rate
Email marketing and customer trust
Increasing Conversion Rate
Shop optimisation and personalisation
Tech Know-how Artificial Intelligence
AI methods and AI software
Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features
Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
Webinars
We share our best practices in personalisation with you.
Knowledge transfer Publications
We also share our knowledge in various media.
Info material Sheets
Checklist, infographics, e-books…
Press
What’s new about us and our personalisation.

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Live Video Shopping – The Game Changer in E-Commerce

In this article we talk about live video shopping – where does it come from and what opportunities does it offer for retailers? If live stream shopping is still new territory for you, then you can now find out whether this trend is also suitable for your e-commerce as a sales booster.

Increasing Repurchase Rate 24. Feb 2022 | Nadine Roth Learn More

Product Categories for Successful Marketing in E-Commerce

Have you ever been in a shop without signage? Quite a strange idea, isn’t it? Product categories are the backbone of any online shop. Our definition: product categories are like a road map that directs traffic. The easier the signage is to understand, the faster customers get to their destination – the product they need. Customers need orientation when shopping. For a first-class shopping experience, they expect products to be correctly categorised and easy to find in bundles: Be it breakfast cereals, kitchen utensils, or winter coats. The same is true in e-commerce. In this article, you will learn how product categories improve the user experience, optimise your marketing investment and contribute to your business goals.

Reducing Bounce Rate 23. Feb 2022 | Daniela Ilincic Learn More

Cross Selling Strategy : How Easy It Is to Increase the Value of Your Shopping Cart

Discounts and promotions are real boosters that significantly increase the value of your customers’ shopping carts. However, they only work in the short term. Other techniques, such as cross selling, are time-consuming but cause long-term benefits and lead to a significant increase in sales. This article is your guide to cross selling strategies, from the definition of cross selling to increasing cart value through the targeted sale of complementary products.

Adding Shopping Cart Value 22. Feb 2022 | Sarah Birk | Digital Sales Promotion Learn More

Online Consulting Software: How Does Digital Purchasing Advise Work?

Every online shopper wants to quickly and efficiently find a product that matches their expectations as closely as possible. Ideally in your online shop. To make this possible, you can offer your potential customers digital purchasing advice. In this article, you will leran which forms of online consulting software are available in e-commerce and which advantages they bring for you and your customers.

Minimizing Returns Rate 21. Feb 2022 | Sarah Birk | Advice Tool Learn More

Efficient Product Data Management Without Data Silos: PIM as a Strategy

How can time-to-market and conversion rates be optimised and purchase cancellations in online shops even be prevented? And what does all this have to do with a PIM system as a strategy? Can online orders be implemented more sustainably and can returns be avoided? If companies can no longer see through their product ranges, how are end consumers supposed to manage this? The answers to these challenges are defined in a strategy for the use of a Product Information Management (PIM) system. You can find out everything about this topic in this guest article.

Data Management 20. Jan 2022 | Niklas Fallik | Guest Post Learn More

The 4 Most Important E-commerce Trends in 2022

Consumer habits have changed drastically in 2020 and 2021, not least due to the global pandemic. In this article, we’ll show you which e-commerce trends you can’t afford to miss in the coming year if you want to keep your customers happy in the long term.

Increasing Conversion Rate 16. Nov 2021 | Sarah Birk Learn More

The Most Important Key Figures in Email Marketing: How to Measure Success

Email marketing is an effective tool for building a connection with shop customers and getting them to visit your shop again. But how do you know that your email marketing is successful? In this blog article we tell you which key figures are decisive in email marketing and how you can use them to monitor the achievement of your goals and measure your success.

Boosting Traffic Rate 23. Jul 2021 | Sarah Birk | KPI E-commerce Learn More

How You Can Use the Product Detail Page as a Conversion Lever

The product detail page of an online shop is in most cases the last touchpoint before the ordering process. That’s why it counts: Convincing the potential customer of the product and the online shop. To achieve this, the product detail page must be optimally designed and offer the user all the information he needs to make a purchase. In this article, we show you which aspects must be taken into account and how you can turn the product detail page into a conversion lever through additional elements and personalisation.

Adding Shopping Cart Value Updated on 06. July 2021 | 10. Jan 2018 | Sarah Birk | Digital Sales Promotion Learn More

How You Can Increase the Sales Figures of Your Online Shop With AI Software

Shopping as an experience: What stationary retail has long been good at is becoming increasingly tangible online thanks to AI software (artificial intelligence). An online fashion shop and a bookseller show how it works.

Artificial Intelligence |  Increasing Conversion Rate 21. May 2021 | Daniela Ilincic Learn More

Onsite Search in E-commerce – How Shop Customers Find What They are Looking for

The search function is of great importance for both shop customers and shop operators. In the best case, it enables users to quickly and easily find the product they want to buy. If the onsite search instead delivers no results or unsuitable results, this quickly leads to online shoppers aborting the search process and leaving the site. To prevent this, intelligent onsite search is essential. Why you should rely on an optimised onsite search and which functions it should include, we will tell you in the blog article.

Reducing Bounce Rate Updated on 16. November 2020 | 08. Apr 2016 | Sarah Birk Learn More

Online Product Advisor: Support Your Customers in Choosing Products

With an online product advisor, you support your customers in selecting the right article for their needs. In this way, you reduce high return and purchase cancellation rates and increase your turnover in the online shop. Because with the online product advisor, you bring expert advice from the stationary to the digital trade. But what is the best way to implement the perfect online product advisor in your online shop? That’s what this article is about.

Minimizing Returns Rate Updated on 16. November 2020 | 23. Jan 2017 | Daniela Ilincic | Advice Tool Learn More

Email Automation: More Traffic for Less Work – Cool, Right?

Once properly thought out and set up, email automation will bring you more traffic to your online store. And the best part? You save yourself a lot of work. Because you don’t have to constantly reset recurring emails. It’s not without reason that email automation is the buzzword that store operators are talking about. Now we want to get to the bottom of the whole thing and give you the most important input. Have fun reading!

Boosting Traffic Rate Updated on 16. November 2020 | 18. Oct 2018 | Daniela Ilincic | Marketing Automation Learn More

Why Is Autosuggest Such an Important Component of the Intelligent Search

Intelligent search plays a key role in any online store. That’s because it helps to steer the online shopper in the right direction, taking them quickly and easily to the product they are looking for. One major function of the intelligent search is autosuggest. With autosuggest, the online shopper can navigate from the search function toward the product details page. This blog looks into the background of the autosuggest feature.

Reducing Bounce Rate Updated on 12. November 2020 | 21. Jul 2017 | Daniela Ilincic | Search Features Learn More

Dynamic Pricing: Curse or Blessing for E-commerce?

Dynamic pricing has become a well-known buzzword in e-commerce, but it tends to have negative connotations. Therefore, in this blog article we want to go intowhat exactly dynamic pricing is, what advantages and disadvantages there are, how dynamic pricing can be used and what role personalisation plays in this. So finally it becomes clear what significance dynamic pricing has for e-commerce. Have fun reading!

Increasing Conversion Rate Updated on 05. November 2020 | 07. Dec 2017 | Janina Küpferle | Marketing Automation Learn More

After the Purchase Is Before the Purchase: Successful After-Sales Measures for Strong Customer Loyalty in E-commerce

Once a customer has made a purchase in the online shop, the primary goal has been achieved. Does this mean that shop operators can sit back and relax from this point on? Clear answer: No! Because the customer relationship does not end with the conclusion of a transaction, but really gets going from this point on. So if you forego after-sales measures and thus the chance to keep the customer satisfied even after the purchase, you are giving away the enormous potential that lies behind the customer you have already won. In this article, we will tell you which options are available to you and how you can use them to bind customers to your shop in the long term.

Boosting Traffic Rate |  Increasing Repurchase Rate 08. Jun 2020 | Sarah Birk Learn More

Increase Website Traffic and Engagement Using Transactional Emails

Transactional emails contain relevant, personal, and applicable information about actions that have recently been taken. They therefore generate higher open and click-through rates than standard marketing emails. Unlike marketing emails, which are usually sent in bulk, transactional emails are triggered by the action of a reader or customer. In this blog article you will learn about the options available when it comes to transactional emails and how you can use them to enhance customer loyalty and boost your website traffic.

Boosting Traffic Rate 16. Oct 2018 | Tatiana Solarte | Email Examples Learn More