GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
Guided Selling
Minimizing Returns Rate
Recommendation Engine
Adding Shopping Cart Value
Shopping Stream
Increasing Repurchase Rate
Personalised Email
Boosting Traffic Rate
Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
Customer Success
Optimisation
Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection
References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
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Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
Minimizing Returns Rate
Digital consulting and returns management
Adding Shopping Cart Value
Sales-promoting elements and important shop pages
Increasing Repurchase Rate
After sales and customer loyalty
Boosting Traffic Rate
Email marketing and customer trust
Increasing Conversion Rate
Shop optimisation and personalisation
Tech Know-how Artificial Intelligence
AI methods and AI software
Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features
Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
Webinars
We share our best practices in personalisation with you.
Knowledge transfer Publications
We also share our knowledge in various media.
Info material Sheets
Checklist, infographics, e-books…
Press
What’s new about us and our personalisation.

New: The Shopping Stream

The personalised Shopping Stream for a higher repurchase rate in your online shop!

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Latest Press Release

epoq Presents Control Desk Release 6.0

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New Blog Article

The 4 Most Important E-commerce Trends in 2022

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Case Study babymarkt.de

85% higher click rate in the newsletter

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  GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
Guided Selling
Minimizing Returns Rate
Recommendation Engine
Adding Shopping Cart Value
Shopping Stream
Increasing Repurchase Rate
Personalised Email
Boosting Traffic Rate
Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
Customer Success
Optimisation
Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection
References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
Jobs
Do you also like to wear trainers and are interested in this internet?
Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
Minimizing Returns Rate
Digital consulting and returns management
Adding Shopping Cart Value
Sales-promoting elements and important shop pages
Increasing Repurchase Rate
After sales and customer loyalty
Boosting Traffic Rate
Email marketing and customer trust
Increasing Conversion Rate
Shop optimisation and personalisation
Tech Know-how Artificial Intelligence
AI methods and AI software
Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features
Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
Webinars
We share our best practices in personalisation with you.
Knowledge transfer Publications
We also share our knowledge in various media.
Info material Sheets
Checklist, infographics, e-books…
Press
What’s new about us and our personalisation.

Insights

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Case Studies, Downloads, Press…
Our virtual bookshelf

Products

Topic

Press 06. Apr 2022

epoq Presents Control Desk Release 6.0

06. APR 2022

With Control Desk Release 6.0, epoq improves the user experience of its monitoring and control tool.

Learn more
Webinars

[Webinar Recording] personalised Shopping Worlds (#epoqPXD)

The speakers in this presentation (Shopware, epoq and Fackelmann) will show examples of personalised shopping worlds for the online shop and how to get started with personalisation.

04. Jun 2021

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Press 15. Dec 2021

epoq Personalises the Customer Journey and Inspires the Shop Customers of the Traditional Company Görtz

15. DEC 2021

Görtz relies on a personalised customer journey in the online shop and inspires shop customers on the path to checkout.

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Press 16. Aug 2021

epoq Supports babymarkt.de With its Guided Selling Software for Digital Advice on Prams and Pushchairs

16. AUG 2021

With the help of epoq’s Guided Selling Software, babymarkt.de offers shop customers expert advice on everything to do with prams.

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Press 16. Aug 2021

Following Last Year’s Success, epoq Will be Hosting the “Personalisation Experience Day” in 2021 Again

16. AUG 2021

Following last year’s success, epoq is once again organising the Personalisation Experience Day 2021.

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Press 13. Jul 2021

ReboPharm improves the user experience of search function for veterinarians with epoq

13. JUL 2021

ReboPharm and epoq improve the intuitive user experience of the search function on ReboPharm24.de with the personalisation aspect.

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Press 08. Jul 2021

Sendcloud and epoq Optimise Digital Returns Management Together

08. JUL 2021

Sendcloud and epoq are pooling their knowledge of returns and optimising digital returns management together.

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Press 14. Oct 2020

epoq and Y1 Intensify Their Partnership and Support Shop Operators With Customer Centricity

14. OCT 2020

As part of their partnership, epoq and Y1 support shop operators with customer centricity and focus on customer needs.

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Press 21. Sep 2020

epoq Provides Orientation and Reduces Effort For Online Shop Administration Through Intelligent Search at VAN GRAAF

21. SEP 2020

The integration of the intelligent search minimises the effort required for online shop administration in VAN GRAAF’s online shops.

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Press 10. Sep 2020

epoq Enhances the Search Functionality and Thereby Increases the Performance in the Online Shop of Peek&Cloppenburg* KG Hamburg

10. SEP 2020

By expanding the search functionality, epoq was able to significantly increase the performance of Peek&Cloppenburg Hamburg’s onsite search.

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Digital Customer Experience: Personalised Shopping World – Wow your customers

18. Aug 2020

Learn how to create an inspiring digital customer experience through emotional shopping worlds.

Products Publications Learn More
Press 17. Aug 2020

epoq and Sendinblue Launch Partnership to Optimise Email Marketing KPIs

17. AUG 2020

epoq and Sendinblue deepen their partnership to optimise email marketing KPIs through personalisation and automation.

Learn more
Press 06. Aug 2020

epoq Hosts its First Online Conference, the “epoq Personalisation Experience Day”

06. AUG 2020

epoq brings together shop operators and industry experts for its online conference, the epoq Personalisation Experience Day, on 17 September 2020.

Learn more
Webinars

B2B Trends 2020: This Is How You Can Score With Online Shop Personalization

This webinar is about the requirements of B2B customers in e-commerce and what solutions the online shop personalization has in store for you in 2020.

02. Jul 2020

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Press 12. Jun 2020

epoq and dasistweb Deepen Their Partnership for Comprehensive E-commerce Know-how

12. JUN 2020

epoq and dasistweb work together to meet the needs of shop customers along the customer journey touchpoints.

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Press 03. Jun 2020

epoq Identifies Shop Customer Needs and Supports Digital Development at Fackelmann

03. JUN 2020

In addition to its needs-based products, Fackelmann’s online shop is also to be geared to meet individual customer requirements.

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Press 27. Apr 2020

epoq Further Expands its Seamless Personalisation in E-commerce Internationally Through New Partnership With Eltrino

27. APR 2020

From now on, customers of the full service e-commerce solutions provider Eltrino can benefit from seamless personalisation.

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Press 06. Apr 2020

Ankerkraut Enhances the Customer Experience in E-Commerce by Personalising a Further Touchpoint

06. APR 2020

Ankerkraut wants to further perfect its customer experience in e-commerce.

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Press 09. Mar 2020

OUTLETCITY METZINGEN Pioneers the Use of Epoq My Stream and Introduces a New Benchmark for Customer Loyalty in E-commerce

09. MAR 2020

With epoq My Stream, OUTLETCITY introduces a fully personalised shopping area.

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Interview Thorsten Mühling at the E-commerce Germany News

13. Feb 2020

“If we want to offer customers a unique customer experience each time they visit their favorite online shop, we need to accompany them on each step of their journey through the shop”

Products Publications Learn More
Press 21. Jan 2020

New Partnership: Spryker and epoq Look Forward to Working Together to Personalise the Customer Journey Touchpoints

21. JAN 2020

Spryker Systems now offers its customers seamless personalisation of the customer journey touchpoints via epoq.

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Press 02. Sep 2019

My Stream Provides Digital Customer Engagement in the Online Shop

02. SEP 2019

At DMEXCO 2019, epoq will present “My Stream” – the individual shopping area for each customer in the online shop that ensures digital customer loyalty.

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Press 19. Jun 2019

epoq Continues to Grow With Real-Time Personalisation

19. JUN 2019

Larger software forge, more space and new opportunities for real-time personalisation from software company epoq.

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Sheets

Info Sheet – The 6 Phases of an Online Customer Journey

You will find out which phases online shoppers go through in their customer journey and receive tips on how to optimize your online shop.

17. Jun 2020

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