GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
Guided Selling
Minimizing Returns Rate
Recommendation Engine
Adding Shopping Cart Value
Shopping Stream
Increasing Repurchase Rate
Personalised Email
Boosting Traffic Rate
Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
Customer Success
Optimisation
Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection
References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
Jobs
Do you also like to wear trainers and are interested in this internet?
Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
Minimizing Returns Rate
Digital consulting and returns management
Adding Shopping Cart Value
Sales-promoting elements and important shop pages
Increasing Repurchase Rate
After sales and customer loyalty
Boosting Traffic Rate
Email marketing and customer trust
Increasing Conversion Rate
Shop optimisation and personalisation
Tech Know-how Artificial Intelligence
AI methods and AI software
Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features
Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
Webinars
We share our best practices in personalisation with you.
Knowledge transfer Publications
We also share our knowledge in various media.
Info material Sheets
Checklist, infographics, e-books…
Press
What’s new about us and our personalisation.

New: The Shopping Stream

The personalised Shopping Stream for a higher repurchase rate in your online shop!

Learn more

Latest Press Release

epoq Presents Control Desk Release 6.0

Learn more

New Blog Article

The 4 Most Important E-commerce Trends in 2022

Learn more

Case Study babymarkt.de

85% higher click rate in the newsletter

Learn more
  GERMAN Personalisation Software Services (SaaS) Intelligent Search
Reducing Bounce Rate
Guided Selling
Minimizing Returns Rate
Recommendation Engine
Adding Shopping Cart Value
Shopping Stream
Increasing Repurchase Rate
Personalised Email
Boosting Traffic Rate
Campaigns & Usage Customer Targeting Realisation & Expertise AI Technology Data Science Integration & Optimisation Customer Service
Integration
Customer Success
Optimisation
Monitoring & Controlling Control Desk Other Topics Partner FAQ Data protection
References Company Software Geeks Team
100% concentrated personalization competence – even without suit & tie
Jobs
Do you also like to wear trainers and are interested in this internet?
Company News Events
Be it lectures, trade fairs, webinars or other e-commerce events – we’re sometimes here, sometimes there. Get to know us!
Press
We are constantly growing and evolving. New customers, partners, products and much more. Find out now!
Blog KPI Optimisation Reducing Bounce Rate
Onsite search and search results pages
Minimizing Returns Rate
Digital consulting and returns management
Adding Shopping Cart Value
Sales-promoting elements and important shop pages
Increasing Repurchase Rate
After sales and customer loyalty
Boosting Traffic Rate
Email marketing and customer trust
Increasing Conversion Rate
Shop optimisation and personalisation
Tech Know-how Artificial Intelligence
AI methods and AI software
Tags Advice Tool Digital Sales Promotion Email Examples KPI E-Commerce Marketing Automation Personalisation Reinforcement Learning Return Avoidance Search Features
Insights Concepts for success Case Studies
Learn how our customers personalize and increase their KPIs.
Webinars
We share our best practices in personalisation with you.
Knowledge transfer Publications
We also share our knowledge in various media.
Info material Sheets
Checklist, infographics, e-books…
Press
What’s new about us and our personalisation.

epoq and dasistweb Deepen Their Partnership for Comprehensive E-commerce Know-how

12. Jun 2020 | Sarah Birk 0:00

Ettlingen, June 12th 2020 – dasistweb, shopware agency for sophisticated developments and intuitive design of online shops and epoq internet services GmbH, expert for AI-supported personalisation of online shops, deepen their partnership for comprehensive e-commerce know-how.

Holistic e-commerce know-how through the combination of core competencies

dasistweb stands for technically, visually and qualitatively highly sophisticated online shops and brand sites. The agency offers its customers support in intuitive design, development based on Shopware and assists them with their many years of experience and expertise in relaunching or replatforming, further development and many other projects. As a specialist for ambitious online shop projects, dasistweb relies on the existing partnership on all things personalisation with epoq, the experts in this field.

“As a Shopware Enterprise Partner we focus on the implementation of technically complex e-commerce projects. However, in order to offer our customers the highest possible added value, we rely on strong and reliable partners in areas such as hosting, payment or customer engagement. Because in e-commerce, the big picture counts and the details make the difference. We are therefore pleased to be able to offer our customers comprehensive e-commerce know-how within the framework of our core competencies of design, development and personalisation through our even closer cooperation with epoq.” says Martin Weinmayr, Managing Director of dasistweb.

Meeting needs along the customer journey touchpoints through holistic e-commerce know-how

Keeping in mind that design, development and personalisation now go hand in hand in the implementation of first-class e-commerce projects, the customer experience is to be raised to a new level through an even closer cooperation between epoq and dasistweb. “Personalisation is a decisive factor when it comes to the customer experience of customers. Because it enables us to identify customer needs along the customer journey and respond to them individually. This allows shop customers to be addressed optimally and personally across all customer journey touchpoints. This is the only way to create unique shopping experiences.”, says Thorsten Mühling, CEO & founder of epoq.

The combination of e-commerce know-how should help to ensure that the customer experience at each touchpoint becomes an unforgettable experience through an intuitive, appealing and consistent design, through technically flawless performance and by meeting individual customer needs. Customers like Eterna and Fackelmann already benefit from this holistic approach.

Press contact

Daniela Ilincic

Press contact

+49 (0) 7243 2001 – 310 presse@epoq.de

About dasistweb

dasistweb – is synonymous with technically highly demanding development work and creative and intuitive design for Shopware-based online shops and brand sites. It also stands for a strong team of young, talented web experts based in Holzkirchen. A mutual love of technology and progress and the constant search for optimisation and further education has led them to becoming experienced trailblazers in the e-commerce sector. Your success is their motivation.

About epoq internet services

epoq internet services GmbH provides its customers with a unique software suite for the holistic personalisation of digital commerce. With modular, customised services based on artificial intelligence, epoq creates unique shopping experiences along the entire customer journey. The online shoppers receive orientation, advice and inspiration when online shopping. After the purchase, they are provided with relevant shopping news in real time in their personal shopping area, prompting them to visit the online shops daily. In addition, online shoppers are kept up to date with personalised e-mails and thus stay in touch with the online shop.

Request our press kit

Take a deeper look into our company and learn more about our activities. Receive all information about epoq directly in your email inbox!

Request press kit now

These press releases could also interest you

06. Apr 2022

epoq Presents Control Desk Release 6.0

Ettlingen, 06 April 2022 – With the current Control Desk Release 6.0 consisting of various feature improvements and adapted design, epoq improves the user experience of its monitoring and control tool and thus simplifies shop-specific adjustments in terms of personalisation.

Learn More
15. Dec 2021

epoq Personalises the Customer Journey and Inspires the Shop Customers of the Traditional Company Görtz

Ettlingen, 15 December 2021 – As an established brand and successful omnichannel retailer, Görtz is facing the challenges of e-commerce. To offer its customers a similarly exclusive and individual shopping experience as in its approximately 180 shops, Görtz relies on product diversity and a personalised customer journey in its online shop. With epoq Inspire, Görtz personally accompanies each customer on their path to checkout.

Learn More
16. Aug 2021

epoq Supports babymarkt.de With its Guided Selling Software for Digital Advice on Prams and Pushchairs

Ettlingen, 16 August 2021 – babymarkt.de, Europe’s largest online shop for baby and children’s products, is offering shop customers expert advice on prams and pushchairs with the help of Guided Selling Software from epoq internet services, a provider of AI-supported personalisation software for e-commerce. The use of the digital product advisor is intended to make it easier for customers to select products from the more than 100,000 items in the range and guide them to their dream pushchair in just a few steps.

Learn More
16. Aug 2021

Following Last Year’s Success, epoq Will be Hosting the “Personalisation Experience Day” in 2021 Again

Ettlingen, 16 August 2021 – The software manufacturer and personalisation expert epoq internet services GmbH is once again uniting shop operators and e-commerce experts for the second round of the Personalisation Experience Day – following last year’s success. This will take place for the second time on 16 September 2021 and is intended to highlight the latest developments in personalisation and score points with interesting best practices combined with insider knowledge.

Learn More
All press releases