Epoq and dasistweb are strengthening their partnership to provide comprehensive e-commerce expertise

Ettlingen, June 12, 2020 – dasistweb, a Shopware agency specializing in sophisticated development and intuitive design for online shops, and epoq internet services GmbH, an expert in AI-supported online shop personalization, are strengthening their partnership to offer comprehensive e-commerce expertise.

Comprehensive e-commerce expertise through the combination of core competencies

dasistweb specializes in creating online stores and brand websites that are technically sophisticated, visually appealing, and of the highest quality. The agency offers its clients support in intuitive design and Shopware-based development, and draws on its many years of experience and expertise to assist them with relaunches, replatforming, further development, and many other projects. As a specialist in ambitious online store projects, dasistweb relies on its existing partnership with Epoq, the expert in this field, for all matters related to personalization.

“As a Shopware Enterprise Partner, we focus on implementing technically complex e-commerce projects. However, to provide our customers with the greatest possible value, we rely on strong and reliable partners in areas such as hosting, payment, and customer engagement. After all, in e-commerce, the big picture matters, and the details make all the difference. We are therefore pleased to be able to offer our customers comprehensive e-commerce expertise in the core areas of design, development, and personalization through our even closer collaboration with Epoq,” said Martin Weinmayr, Managing Director of dasistweb.

Meeting needs along the customer journey touchpoints through comprehensive e-commerce expertise

The even closer collaboration is intended to take the customer experience to a new level. Design, development, and personalization now go hand in hand in the implementation of first-class e-commerce projects. "Personalization is a decisive factor when it comes to the customer experience. It enables us to identify customer needs throughout the customer journey and respond to them individually. This allows us to address shop customers in an optimal and personalized way across all customer journey touchpoints. This is the only way to create unique shopping experiences," says Thorsten Mühling, CEO & Founder of epoq.

The combination of e-commerce expertise should help to ensure that the customer experience at every touchpoint becomes an unforgettable one thanks to intuitive, appealing, and consistent design, technically flawless performance, and the fulfillment of individual customer needs. Customers such as Eterna and Fackelmann are already benefiting from this holistic approach.