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Epoq launches AI Shopping Assistant for dialogue-based advice in online shops

Published on September 12, 2025

The solution combines state-of-the-art LLM technology with components from various Epoq services for 1:1 personalization and enables dialogue-based consulting for online shoppers.

Press

epoq becomes part of Entirely: AI personalization for marketing

Published on April 17, 2025

epoq becomes part of Entirely and, through its integration into the MarTech ecosystem, strengthens the development of highly personalized marketing solutions—for a more targeted customer experience.

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Cross-selling in e-commerce | How to maximize sales to your existing customers through smart shipping communication

Published on February 17, 2023

Andreas Hoinisch (epoq) and Benjamin Auffenberg (PAQATO) show you how to maximize sales from your existing customers through smart shipping communication.

Press

New partnership between epoq and EXCONCEPT: High-conversion Shopware stores with personalized customer engagement

Published on February 15, 2023

The strategic partnership between epoq and EXCONCEPT will provide companies with UX-friendly online shops offering personalized shopping experiences for their customers.

Short video – Personalized email from Epoq

Published on January 19, 2023

In this explanatory video, you will learn how epoq's personalized email works, what features it includes, and how you can use personalization to connect with your customers after their purchase, thereby increasing traffic to your online store.

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Our knowledge for your expertise

Newsletter Subscription

Take a look at our virtual bookshelf: case studies, e-books, video clips...

Products

topic

Using LLMs to Make Better Purchasing Decisions: AI Consulting as a Game-Changer in E-Commerce

LLM consulting increases conversion and reduces returns

Smart Consulting: LLMs as the Key to E-Commerce Success | Marketing Automation Trends 2026

Epoq launches AI Shopping Assistant for dialogue-based advice in online shops

epoq becomes part of Entirely: AI personalization for marketing

Fully integrated epoq: AI personalization for marketing

E-book – The Comprehensive Recommendation Engine Guide

From browsing to buying: How to optimize the user experience in e-commerce

Boost your click-through rate with trigger mail: Here's how it works

62% lower bounce rate through the use of intelligent search at NKD

Cross-selling in e-commerce | How to maximize sales to your existing customers through smart shipping communication

New partnership between epoq and EXCONCEPT: High-conversion Shopware stores with personalized customer engagement

Short video – Personalized email from Epoq

iBusiness: Tips for better customer loyalty

After-sales measures in e-commerce: Tips for better customer loyalty